Transportation Operations Manager - Riverside, CA
Company: UNFI
Location: Riverside
Posted on: April 28, 2024
|
|
Job Description:
UNFI is now hiring for a Transportation Manager in Riverside,
CA. We are looking to hire people just like YOU to help keep
America fed and stocked with supplies.DISCOVER WHAT S NEXT FOR YOUR
CAREER.Join our team and immediately become part of the largest
distributor of conventional, natural, organic and specialty
products in the United States and Canada. We serve over 43,000
customer locations with 200,000 different products. Our warehouse
associates supply thousands of consumers with better for you food
that nourishes families nationwide. Our retailers range from small
family owned stores to wholefoods markets and everything in
between. Are you ready to make an impact on the lives of others and
feel good about what you do? Join our growing distribution team
today!Job Overview:Responsible for planning, directing, and
overseeing all Transportation functions to ensure that customer
service is performed safely, on time, and in accordance with
specifications. Coordinates closely with customers and area
personnel to obtain information, identify needs, and investigate
and resolve problems. Seeks to continuously improve service and
operating efficiencies and meets the proper DOT compliance and
regulatory requirements. Ensures that the Company's professional
reputation is maintained and that superior customer service is
provided. Schedules, assigns, supervises, and appraises
personnel.Job Responsibilities and Accountabilities:Assumes
responsibility for assisting in the development and implementation
of effective Transportation planning, budgeting, policies, and
procedures.Executes established goals and ensures that
Transportation policies support and complement Company strategies,
mission, vision, and values.Meets regularly with customers to
obtain information and feedback on the Company s performance,
receive complaints, and analyzes customers' needs and
expectations.Ensures that excellent, professional communications
are maintained with customers. Ensures that all customers'
expectations are met or exceeded.Ensures on-time delivery of
products or services.Plans equipment and determines rental
requirements and maintenance needs. Implements and maintains
operation of computerized on-board and navigation systems.Assumes
responsibility for ensuring that Transportation operations meets or
exceeds safety and regulatory standards. Maintain safety records
for all drivers.Ensures that personnel understand and implement
safety and regulatory policies and procedures.Effectively
schedules, supervises, and directs Transportation personnel,
ensuring excellent customer service and optimal
performance.Provides leadership through effective objective
setting, delegation, and communication. Maintains a good
information flow. Ensures personnel are timely and thoroughly
informed. Conducts meetings to inform, train, and seek solutions
for identified problems. Ensures employees understand Company
policies and procedures and the importance of customer
service.Identifies training needs and develops and implements
programs to meet them. Follows-up on employee training (e.g.,
customer service, equipment, and safety training) to ensure
effective implementation.Cross -trains employees.Promotes teamwork.
Encourages employee involvement, suggestions, and problem
solving.Conducts performance appraisals as required. Provides
feedback and suggestions to improve employee performance. Works
with employees to establish performance goals. Formulates and
implements corrective actions as needed and ensures that all
employees are treated fairly and consistently. Corrects employee
problems promptly.Keeps management informed of area activities and
of any significant concerns.Completes special projects as
assigned.Performance Measurements:Superior customer service is
consistently provided. Customers' expectations are met or
exceeded.Deliveries are on time and meet established standards.
Problems are promptly, courteously, and permanently resolved. The
Company's professional reputation is maintained and
projected.Transportation functions are compliant in accordance with
established policies, procedures, safety, Federal, State and local
laws and regulatory standards.Personnel are effective, efficient,
optimally utilized, and appropriately informed.Employees are
assisted and supported as needed. Performance appraisals are
conducted as required and suggestions for improved performance are
provided. Employees are treated fairly and consistently. Retain
positive internal and external customer relations.Costs are
monitored and controlled. Suggestions for improved productivity and
service are provided.Good coordination and working relations exist
with related departments and units. Assistance is provided as
needed.Education / Certification:Bachelor degree preferred and/or
equivalent experience in related field.Required
Knowledge:Understanding of client requirements and
schedules.Knowledge of transportation equipment and vehicle
operations.Experience Required:Recent transportation management
experience with a team of at least 50 plus associates.Knowledge of
compliance with FMCSA and DOT guidelinesPrior experience with
computerized e-log systemsExperience with Microsoft Office
Applications: Word, Excel and Power Point
necessary.Skills/Abilities:Exceptional communication skills.Ability
to function in fast-paced environment.Vision for future growth and
change with ability to remain flexible.Well organized and attentive
to detail.Customer orientation and excellent public relations
abilities.Able to train and supervise. Able to travel to domicile
locations quarterly.Able to operate PC, phones, radio, and drive
trucks.A GREAT PLACE TO GROW!All qualified applicants will receive
consideration for employment without regard to race, color, age,
religion, sex, sexual orientation, gender identity or expression,
national origin, disability, or protected veteran status. UNFI is
an Equal Opportunity employer committed to creating an inclusive
and respectful environment for all. - M/F/Veteran/Disability.
VEVRAA Federal Contractor.
Keywords: UNFI, Rialto , Transportation Operations Manager - Riverside, CA, Executive , Riverside, California
Click
here to apply!
|