Junior Support Engineer

Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025

Job Description:

A company is looking for a Junior/Mid-level Support Engineer L1 support engineer.
Key Responsibilities

Provide support to community and enterprise customers
Engage in cross-team collaboration and escalation management
Participate in self-improvement and work on projects and initiatives

Required Qualifications

1-2 years of support engineering experience, preferably in a fast-paced environment
Basic knowledge of Javascript and networking concepts (DNS, HTTP/HTTPS, TCP/IP)
Familiarity with web development tools and debugging technologies
Experience handling administrative and billing-related queries
Understanding of support processes and customer-centric mindset

Keywords: VirtualVocations, Rialto , Junior Support Engineer, Engineering , Vista, California

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