Sheriff's 911 Communications Officer I (COR)
Company: Vets Hired
Location: Riverside
Posted on: April 18, 2024
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Job Description:
About the job Sheriff's 911 Communications Officer I (COR)
EXAMPLES OF ESSENTIAL DUTIES
Operate a variety of communications equipment including radio
systems, enhanced 9-1-1, various telephone systems,
Telecommunications Device for the Deaf (TDD) equipment, recording
equipment, and computer systems in accordance with Federal
Communications Commission regulations, department policy, and
standard operating procedures.
Receive emergency calls and obtain essential information in order
to determine priority, locale, and the appropriate emergency units
to be dispatched.
Determine jurisdiction and notify or transfer calls to other
agencies when appropriate; dispatch emergency equipment and
personnel units to various locations in response to calls for
service to ensure necessary coverage.
Transmit information and orders to, and receive messages from
county, city, allied agency, and other emergency units; type all
radio transmissions received and sent.
Make inquiries to local, State, and federal national computer
systems to obtain information required by deputies in the field or
as requested by other law enforcement agencies.
Read and interpret maps to locate emergency incidents and determine
jurisdiction; may respond to an emergency in the field with
communications equipment and set up and operate such equipment.
MINIMUM QUALIFICATIONS
Education: Graduation from high school, possession of a certificate
of proficiency issued by the California State Board of Education,
or attainment of a satisfactory score on a G.E.D. examination.
Experience: One year that involved a substantial amount of public
contact, preferably in a public safety agency.
Knowledge of: The functions, operations, rules, and regulations of
the Sheriff's Department; modern office practices and procedures,
and operation of standard office equipment; proper English language
usage, spelling, and grammar.
Ability to: Learn the codes, techniques, and procedures in
dispatching emergency units, operating radio, telephone,
Telecommunications Device for the Deaf (TDD) equipment,
multi-channel recorders, playback machines, alarm systems, Computer
Aided Dispatch (CAD) systems, and teleprocessing equipment;
communicate effectively orally and in writing; hear telephone calls
and radio transmissions despite background noise; analyze emergency
situations quickly and adopt effective courses of action;
accomplish multiple tasks simultaneously in a controlled and
competent manner while working in a challenging environment;
complete assigned tasks with accuracy and speed; follow oral and
written directions quickly and accurately; communicate clearly,
calmly, and tactfully with people from diverse backgrounds who may
be emotionally upset; establish and maintain effective working
relationships with supervisors, co-workers, law enforcement, fire,
medical, other personnel, and the public.
Keywords: Vets Hired, Rialto , Sheriff's 911 Communications Officer I (COR), Government & Protective Services , Riverside, California
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